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Returns & Exchanges are only accepted if merchandise is purchased directly from Inu Inu Hawaii (website or craft fairs). Any Inu Inu Hawaii purchase from a "retail store location" must be handled directly with that store.

Return & Exchanges are accepted up to 30 DAYS from date of purchase. Merchandise MUST be in good resellable condition. Refunds and exchanges will not be issued if merchandise is not returned in these conditions. Please return merchandise to the return address listed on your invoice.

CUSTOM orders are NOT available for returns or exchanges.

Customer are responsible for all return/ exchange shipping costs.

Customers can pay for their exchange shipping cost via PayPal/ check/ money order. Return/ Exchange shipping cost are $5 USD and $2 USD for each additional item. Checks will need to be cleared before your new merchandise is sent out.

How do I send money through PayPal?
1. Log into PayPal
2. Click on send money
3. Send to:
4. Amount of: $5 USD for 1 item, add $2 USD for each additional item.
5. Click on goods and then send!

Any additional questions on Returns & Exchanges, please contact us at: